Not to mention several outlets and switches in our room and the hallway were missing cover plates, which is a serious hazard and not up to code. DO NOT STAY HERE! Useless. This is far and away one of my worst experiences ever!BOOKING.COM WILL NOT HELP YOU!! The kicker for wasn't the filthy bathroom, but the visibly dust covered curtains above the bed, the dust filled vents, and the collection of dead insects in the corner of the room. We were told that we needed to contact corporate and given a phone number that went to a google voice voicemail. Front desk staff needs to be overhauled. The historic Riverview Hotel rests on the banks of the St. Marys River. I never imagined it meant the place was a complete dump without so much as clean sheets on the bed. THEIR CORPORATE HOTLINE IS A GOOGLE VOICE NUMBER! We decided at that point to check out and were refused a refund.
We called booking.com who informed us that someone would be up to help us shortly, but after waiting for over an hour, no one ever showed up and we eventually had to go downstairs ourselves only be treated poorly for a second time by the concierge. I thought 3 stars meant they didn’t have continental breakfast or that it was just a very basic hotel without much in the way of amenities. BOOKING.COM WILL NOT HELP YOU! The area around hotel does not look safe. Long line and only 2 people working the desk. The high ceilings in both the common areas and room make the place seem luxurious. Parking lot is not lit well enough, and since this is a warehouse district I didn't feel altogether safe (I'm one who goes to Detroit frequently and walks all around downtown). When signing in you agree to an $18 "resort fee."
I should have known something was wrong when I arrived and the parking lot was empty in a city hotel on a Friday. The Most Elegant & Unique Hotel Rooms in New Smyrna Beach, FL. It was very difficult to find. Please see our partners for more details.There are more places to choose from in the Detroit area.Which popular attractions are close to Roberts Riverwalk Hotel?Nearby attractions include DNR Outdoor Adventure Center (0.7 miles), William G. Milliken State Park and Harbor (0.6 miles), and Aretha Franklin Amphitheatre (0.4 miles).What are some of the property amenities at Roberts Riverwalk Hotel?Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.What food & drink options are available at Roberts Riverwalk Hotel?Guests can enjoy an on-site restaurant and a lounge during their stay.
The staff (or one guy worked there) was painfully inhospitable - it took him 5 minutes to come to the front desk after talking to me from his desk across the way while never greeting me and looking very unhappy to be having to tend to guests. They said they are no longer charging that, but do charge a "rent fee." Very dark and streets surrounding the hotel are absolutely horrible. The very first thing I noticed was a stain on the bed covers, which only got worse when I pulled them back to reveal the stained sheets. The kicker for wasn't the filthy bathroom, but the visibly dust covered curtains above the bed, the dust filled vents, and the collection of dead insects in the corner of the room. Housekeeping did not clean the room.Pictures are so deceiving. As well as the water pressure, pillow cases were too big for the pillows, broken suitcase holder, and very dusty. I cannot make this up. This was an absolutely atrocious hotel experience that I wouldn't wish on my enemy. I did not.BOOKING.COM WILL NOT HELP YOU!! McDougall Street is one of the poorest streets in the city in terms of the condition of the pavement-- which is saying a great deal in this city. Whether you’re planning a short spa getaway or a romantic weekend for two in New Smyrna Beach, the Riverview Hotel & Spa offers a variety of custom packages featuring thoughtful services and amenities to enhance your stay. Overlooking the Indian River just a short walk from some of the country’s highest rated Atlantic Ocean surfing spots, the Riverview Hotel & Spa is a beloved local landmark in New Smyrna Beach. We were told that we needed to contact corporate and given a phone number that went to a google voice voicemail. Our side table was covered in water rings and stains. Also, why are you listing a place which by your own admission, sucks?! “Our stay at Riverview Hotel included a gift certificate at the Grille next door.
Not to mention several outlets and switches in our room and the hallway were missing cover plates, which is a serious hazard and not up to code. I thought 3 stars meant they didn’t have continental breakfast or that it was just a very basic hotel without much in the way of amenities. Specials In New Smyrna Beach. Staff was very friendly. See 269 traveler reviews, 175 candid photos, and great deals for Riverview Hotel, ranked #2 of 4 hotels in St. Marys and rated 3.5 of 5 at Tripadvisor. Very very rude! The Riverview Hotel and Seagle's Cafe & Saloon are the perfect combination for your island vacation "get-a-way" beach adventure. Poor signage and the signs pointing in and out of the parking lot are backward-- best to enter the exit if you want to pull up under the canopy and check in. You can also enjoy a lounge. 386-428-5858. rvhreservations@gmail.com. My husband asked for a channel line up and clerk said they didn't have one.... only to be handed channel line up by another employee.
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