If your language is not available here, you can get help in more than 175 languages by calling 311. You can also file several types of complaints.The City does not charge for this service, but your text messaging or data rates may apply.For assistance, text HELP to 311-692 or call 311 or 212-NEW-YORK.You can text from anywhere in the contiguous United States.NYC311 Text supports the following cell phone providers:If you try to send a text message and get an error message, contact your wireless carrier for assistance.NYC311 is committed to maintaining confidentiality. 311 is New York City’s main source of government information and non-emergency services. Look up Service Requests that do not start with ‘311-‘ See Service Requests on a Map. NYC311 Online is available in over 100 languages.Across the country, 211 is the number to call for health and human services information and referrals. In New York City, this service is provided through 311.If you are trying to reach 211 in Nassau and Suffolk Counties:If you are trying to reach 211 in any of the following Hudson Valley counties:If you are trying to reach 211 in any of the following Northeast New York counties:The City uses NYC311 Skype to provide greater access to public information about New York City.Through Skype, a software application that allows you to make calls over the internet, people from around the world are able to call 311 for free when they add NYC311 as one of their Skype contacts.NYC311 Online can provide you with information and access to New York City government services.You can check the status of a Service Request on the NYC311 Online offers an automated translation tool on the top right-hand side of each page within the site. For a complete list of the types of Service Requests we accept, visit our Report Problems page. Do not include apartment number or other information. View > Text Size > LargestCommon browsers are included in this page; mention of a specific browser does not imply endorsement or recommendation. Enter the Street Address and Borough, and click search to get neighborhood information about that location. Our call center can provide assistance in 175 languages when you ask to speak with an interpreter. TTY service is also available by dialing 212-504-4115. Call 311 for assistance. Most browsers include functionality to let you increase or decrease the text on a web page. Search. The Department of Sanitation responds to this type of report in 1 to 2 business days. Service Requests can help you get a pothole fixed in your neighborhood, the heat turned on in your apartment, or a refund for an overpaid parking ticket. People who are deaf, hard of hearing, or speech-impaired can contact us at 212-NEW-YORK (212-639-9675) using a Video Relay Service (VRS), or at 212-504-4115 using TTY or Text Telephone. What Happens Next. Contact us using TTY (teletypewriter) or Text Telephone at 212-504-4115. 311 is available online, by texting 311-692, or by calling 3-1-1 from within the City or 212-NEW-YORK outside the five boroughs. If you have an SMS-capable mobile device, you can text a question about City services to 311-692 and get an immediate response. NYC311 can provide you access to non-emergency City services and information about City government programs. External web sites operate at the direction of their respective owners who should be contacted directly with questions regarding the content of these sites. 311 also helps City agencies improve their service delivery by providing accurate and consistent data tracking and analysis of all service requests.311 provides access to New York City government services through eight platforms: Call Center, Social Media, Mobile App, Text, Video Relay Service and TTY/text telephone. 311 serves the public and handles all requests for government and non-emergency services, connecting residents, business owners, and visitors with the information and people who can help them best. Read the NYC311 Language Access Plan Most Popular. Enter only your address number and street name in Street Address. By Phone Call us at 311 or 212-NEW-YORK (212-639-9675) from outside New York City. When you are transferred to another phone number from 311, there is no additional cost.NYC311 makes government services accessible to non-English speakers. NYC311 can help with a broad range of services, including things like homeless person assistance, pothole repair, or help understanding a property tax bill.Contact us to learn about a City services or to file NYC311 does not currently accept requests by email or instant message.When you call 311, your phone service provider charges the cost of a local call. ... To change the text size on NYC.gov you can use your web browser's settings. TTY service is also available by dialing 212-504-4115. Whether you’re a resident, a business owner, or a visitor, help is just a click, text or call away.Website: nyc.gov/311 Text us at 311-692. You can create an account by selecting the Sign Up button on the right side of the homepage. A post shared by NYC 311 (@nyc311) on Jul 2, 2020 at 5:02am PDT. Most browsers include functionality to let you increase or decrease the text on a web page. Menu > Zoom > +In the View menu, select Zoom. Search by location, date, or topic to see Service Requests that are open or were closed within the last five days. For example, to increase text size using:In the menu to the right of the address bar, select and set Zoom level. The State of New York does not imply approval of the listed destinations, warrant the accuracy of any information set out in those destinations, or endorse any opinions expressed therein. View > Zoom > Zoom InIn the View menu, select Text Size. 311’s mission is to provide the public with quick, easy access to all New York City government services and information while maintaining the highest possible level of customer service.311 allows other government bodies to focus on their core missions and manage their workload efficiently. For example, to increase text size using: Service Request Number that starts with '311-' or Correspondence Number. On the sign-up page:If you have a technical issue with your NYC311 Account, email Other 311 call centers can request information about New York City 311 by writing to:NYC is a trademark and service mark of the City of New YorkTo change the text size on NYC.gov you can use your web browser's settings.
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