Look elsewhere for a career. Alle content is anoniem geplaatst door werknemers bij Continuum Global Solutions.Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" en logo zijn gedeponeerde handelsmerken van Glassdoor, Inc. Continuum Global Solutions is a leading customer care provider for companies worldwide.
She was very kind and encouraging and after coaching me through a couple things I got the job! Great environment . Constant changes in schedule and metrics. Our global team serves clients around the world with over 15,000 employees committed to delivering superior quality service 24/7 in major international markets.Our experts are fluent in a multitude languages including: English, Spanish, German, French, Italian, Portuguese, Dutch, and Czech.Our unique combination of capabilities, technology and experience will provide you with the optimal experience and best results possible.Continuum provides comprehensive solutions for the complete customer contact experience. Their leaders are mostly incompetent and they get rid of the ones who truly care and are qualified for the simple fact that hard workers are intimidating to those who cannot actually do their job.Don't work here equipment is outdated your Supervisor is always being changed and the pay is not worth the effort look elsewhere. Continuum Global Solutions is a leading customer care provider to organizations all over the world. Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. Find out what works well at Continuum Global Solutions from the people who know best. The process took 2 days. depression or anxiety) unless it's on record, which is understandable, but when you haven't had access to proper health care it's a process to get everything needed to put it on record and you have to wait so long before you get benefits. See what employees say it's like to work at Continuum Global Solutions.
They treat their employees like a family. Continuum Global Solutions Reviews by Job Title. RUN! If resources go out and you have nothing to help your customer with you are still made to take calls, even if the system isn't working.
We lost over half of my training class. Rate your employer.Ask a question about working or interviewing at Continuum Global Solutions. Until skyview bought it and it got the name "continuum". I am assuming because they didn't feel ready or supported. The turnover rate is similar to that of any poorly managed center and is driven by lack of culture and praise. Went through multiple change over’s and management cycles. Interview. A free inside look at Continuum Global Solutions salary trends based on 51 salaries wages for 33 jobs at Continuum Global Solutions. Continuum introduces chat agents to help one of Europe’s largest mobile providers improve customer experience and boost sales Manager Sales Chat “With the increasing technological mobility of our customers, chat provides us with a new type of customer care agent who is faster, more efficient and in sync with what consumers want.”
You would learn to work with others also to better assist the member . voice, to chat, from social media, to email – we’ve When faced with unprecedented disruption, the Continuum team rose to the occasion by mobilizing more than 8,000 Team Members globally, in a few short days and WE ARE JUST GETTING STARTED!
Find out what works well at Continuum Global Solutions from the people who know best. Just a few though.
There are some good people that work there.
Hiring process was easy as well and took 1 week for that.So far this company sucks. The systems crash almost daily. Long hours, slow to progress in the position, low pay Compare pay for popular roles and read about the team’s work-life balance. Wijzigingen worden pas opgeslagen als u zich registreert voor een abonnement met een Uitgebreid profiel.Ik heb een voltijdbaan bij Continuum Global Solutions (Langer dan 8 jaar) Tell us who you are and a Glassdoor Sales Representative will get back to you right away. 280 talking about this.
They were always finding ways to keep a friendly competitive environment.In training you go over stuff you never use. So even if you're upfront with them about things you struggle with they aren't willing to work with you. Application. Use the Tab key to navigate the Job List. My advice is just stay away. It can never be a career.i just got hired as an online customer service representative and completed all of my employee onboarding paperwork, The women who ive spoken to gave me a date to start training, but i havent received a link or anything for itFirst red flag is when I applied for a customer service agent position and was placed in retention, the literal hel* position in a call center. After working there long enough, everyone seems to get jaded and they stop caring about others. They were not up front about that and had I known I would not have applied. I only got let go due to covid and my center closing due to the merger (sprint/t-mobile). It is ever important to manipulate the employees and placate them. We use cookies to customise our website for you, giving you the best possible user experience. Turnover rate is high our training class started out at 60 and were down to 15 now. It’s like everyone make there own rules . Member’s we’re sometimes a pain and so was my supervisor.Continuum truly cares about their clients and customers. I applied online.
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